We’re happy to help decorate items you bring in and to apply decals to your vehicles, windows, equipment, and other surfaces. The notes below explain how we make that go smoothly.

What we work on

  • Apparel, bags, and similar garments
  • Vehicles, windows, doors, panels, and other clean, smooth surfaces

Getting started

  • Share photos and details of your item and where you want the decoration.
  • We review the material, placement, artwork, and timing to confirm it will work.
  • If a test press or test panel is needed, we will quote that first.

Pricing

  • Customer-supplied projects involve extra handling.
  • Minimum service charge starts at $45 per order and covers evaluation, setup, and one standard placement.
  • Extra placements, complex installs, rush services, or artwork cleanup are quoted as needed.

Condition of items

  • Apparel must arrive new, clean, and unwashed.
  • Surfaces for decals must be clean, dry, wax-free, and silicone-free. We can add surface prep to your order if requested.

Materials we can and cannot accept

  • Often acceptable: 100% cotton, cotton blends, many standard polyester garments; glass or painted metal in good condition; smooth plastic panels.
  • May be declined: water-resistant or DWR fabrics, high-stretch athletic knits, nylon, leather, suede, heavily textured materials, fresh paint less than 30 days cured, oxidized or failing clear coat, low-surface-energy plastics, or heavily contaminated surfaces.

Proofs, color, and placement

  • We provide a digital proof for layout and size. Screen colors are approximate.
  • Standard placement tolerance is up to 0.25 inch on apparel and small decals, and up to 0.5 inch on larger signs or multi-panel installs.
  • Seams, ribbing, contours, and window frits can affect final placement and finish.

Liability and waiver

  • Work on customer-owned items is at your risk. Heat, pressure, and adhesives can cause press marks, scorching, dye migration, adhesion issues, or paint lift on aged finishes.
  • If an item is damaged or results are not acceptable, our liability is limited to refunding the service fee on the affected piece. We do not replace customer-owned items.
  • We do not accept heirlooms or items with high sentimental value.
  • As a general guideline, we do not accept items with a replacement value over $150 per piece.
  • A signed Customer-Supplied Materials Waiver is required before we begin.

Vehicle and on-site installs

  • Temperature, humidity, and surface condition matter. We may reschedule for weather or curing needs.
  • Old paint, failing wraps, oxidized clear coat, or aftermarket coatings can reduce adhesion or lift paint. We are not responsible for pre-existing finish issues that appear during cleaning or install.
  • Avoid pressure washing for 7 days after install. Hand wash with mild soap and a soft cloth.

Care and use

  • Apparel: wait 24 hours before washing. Wash inside out, cold, gentle. Low heat dry. Do not iron decoration.
  • Decals and signs: clean with mild soap and water only. Avoid abrasives and strong solvents.

Changes, timing, and deposits

  • Changes or cancellations are allowed before production or installation begins.
  • Once setup starts or install is scheduled, fees and materials used will apply.
  • Lead times start after proof approval and required deposit. Rush service may be available.

Your artwork

  • Please confirm you have rights to any logos or marks you provide.
  • We may photograph completed work for our portfolio unless you ask us not to in writing.

Questions or ready to start
Email info@bennettsdesigns.com or call 419-433-3569 with photos of your item and the desired decoration area. We will review, quote, and send the waiver for signature.